At Agromil Industrias ("we," "us," "our"), we respect your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website at agromilindustrias.com or interact with our services.
1. Information We Collect
1.1 Information You Provide
When you submit a quotation request or contact form, we collect the information you provide, including:
- Company name and your name
- Email address and phone number
- Country and estimated volume requirements
- Product specifications, certifications needed, and any details you include in the message field
1.2 Information Collected Automatically
When you visit our website, certain information is collected automatically, including:
- IP address and approximate geographic location
- Browser type, operating system, and device information
- Pages visited, time on site, and referring URL
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- Responding to inquiries: Processing quotation requests, providing product information, and sending samples;
- Managing commercial relationships: Following up on quotes, processing orders, and providing documentation;
- Improving our services: Analyzing website usage to improve user experience;
- Security & fraud prevention: Detecting and preventing spam, abuse, and unauthorized access (this is the primary purpose of reCAPTCHA);
- Legal compliance: Meeting any legal or regulatory obligations.
3. Third-Party Services
3.1 Google reCAPTCHA
Our contact form uses Google reCAPTCHA v3 to protect against spam and automated abuse. reCAPTCHA collects hardware and software information, such as device and application data, and sends it to Google for analysis. Use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.
3.2 Form Processing
We use third-party form processing services (such as Formspree) to receive and route inquiries to our team. These services may temporarily process your submission to deliver it to us. They do not use your data for marketing.
3.3 Hosting & Analytics
Our website is hosted on standard commercial hosting providers, which may collect server logs (IP, request URL, timestamp) for operational purposes. We may use anonymized analytics tools to understand site usage trends.
4. How We Share Your Information
We do not sell your personal information. We share information only in the following limited circumstances:
- Service providers: Third parties that help us operate the website (form processing, email, hosting), bound by confidentiality;
- Legal requirements: When required by law, court order, or government request;
- Business transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred subject to this Privacy Policy;
- With your consent: Any other sharing only with your explicit permission.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes for which it was collected, including responding to inquiries, providing quotations, managing commercial relationships, and complying with legal obligations. Inquiries that do not lead to a commercial relationship are typically retained for up to 24 months and then deleted or anonymized.
6. Cookies
Our website uses minimal cookies necessary for functionality. We may use cookies for:
- Functional cookies: Required for the website to operate properly;
- Security cookies: Set by reCAPTCHA to detect abuse;
- Analytics cookies: Anonymized usage tracking (if implemented).
You can control cookies through your browser settings. Disabling cookies may impact site functionality.
7. Your Rights
Depending on your jurisdiction (including under GDPR for EU residents and CCPA for California residents), you may have the following rights regarding your personal information:
- Right of access: Request a copy of the personal information we hold about you;
- Right of rectification: Request correction of inaccurate or incomplete data;
- Right of deletion: Request deletion of your data (subject to legal retention requirements);
- Right to object: Object to certain types of processing;
- Right to data portability: Receive your data in a portable format.
To exercise any of these rights, contact us at luisaguilar@agromilindustrias.com. We will respond within 30 days.
8. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
9. International Data Transfers
Agromil Industrias is based in Mexico. If you submit information from outside Mexico, that information may be transferred to and processed in Mexico, or in countries where our service providers operate. By using our website, you consent to this transfer.
10. Children's Privacy
This website is intended for business use by adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided information to us, please contact us immediately and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes are effective when posted on this page with a revised "Last updated" date. We encourage you to review the Policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
- Email: luisaguilar@agromilindustrias.com
- Phone: +52 614 456 4065
- Address: Camargo, Chihuahua, Mexico
Questions about how we handle your data?
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